Welcome! You're in the right place. Here we will take you through (nearly) everything you need to know about working with Pocono Rentals & Management :)
Onboarding Flow: Start here! This is our overall onboarding flow, starting with "who is PRM?" all the way through to hosting our first guest!
Service Area: You can see our service area here!
Home Registration and Taxes: In order for us to rent your home, we need to make sure you are registered with the proper entities (we cannot do this on your behalf). Please read and familiarize yourself! There are four sections... - State - County - Township - HOA/Community (if applicable)
Insurance and Protection: Here we cover the fun topics revolving around insurance, guest vetting, protection and more!
Start-Up Items and Costs: Here we cover the things we "need" in place at every home to offer a consistent and spectacular stay for all our guests :)
Listing Sites: What sites are we on? How do they work? Learn more about it here!
Enso and Binderless Binders: We use Enso as our renter-facing technology to collect security deposits, sign rental agreements, provide guestbooks and more!
PRM Pricing Strategy As you are probably already aware, we take a heavy-handed approach to pricing by using dynamic pricing rules and tools. Learn more!
Owner Statements: Here we have an explainer video (and graphic) on how you can view your Owner Statement and track your reservations and finances!
Our Tech Partners: We live in the future, and we believe so should STR's. We partner with quite a few tech partners to ensure your home performs the best it possibly can as well as ensuring the guests have the best experience possible! - Hostaway - PriceLabs - Enso - StayFi - Operto
Frequently Asked Questions Exactly as it sounds - questions that we get often!